Challenge

  • Client was operating on 15-year-old legacy hardware running SAP on a standalone server.
  • High operational risk due to outdated infrastructure and lack of scalability.
  • Client was hesitant to migrate because of perceived risks around downtime and stability during transition.

Strategy & Approach

  • Migrated the SAP environment from the standalone legacy server to a modern on-premises cloud-based solution.
  • Designed and implemented Standard Operating Procedures (SOPs) for seamless migration and ongoing operations.
  • Ensured minimal downtime and risk-controlled transition through SAP Basis best practices, backup planning, and staged cutover.
  • Diversification in Hiring :
    Ensured a diverse slate of candidates across gender, ethnicity, and professional backgrounds to align with client inclusivity goals.
  • 7 successful hires closed out of 12 openings within the project timeline.
  • Delivered candidates who could bridge business analysis, data expertise, and Gen AI application, ensuring immediate project impact.
  • Strengthened Citibank’s digital transformation journey by enabling automation and enhancing customer experience through AI-driven solutions.

Driving Business Growth

These case studies serve as testament to our expertise, dedication, and unwavering commitment to excellence. Dive into our Projects section to discover